Computer Troubleshooters

Computer Troubleshooters offers franchises for providing managed service, managed security services, troubleshooting, networking, repair, remote support, data backup services, cloud services, and similar technology services to both business and residential customers.

Required systems: Autotask (third-party software for invoicing, ticketing, customer relationship management, employee management, contract management, scheduling; license fee included in Technology Fee); ConnectWise (third-party unified technology monitoring, management, cybersecurity, business management, integrated software). Franchisee must have computer system capable of internet access, email, Microsoft Office or compatible software; estimated cost $500-$2,000 if purchased new. Annual maintenance/upgrade/support costs estimated $500-$1,000 (new equipment every 2-4 years). Technology Fee up to $150/month. Electronic Computer Troubleshooters Operations Manual (146 pages) available on intranet. Shared Private Site provides access to product development, marketing documentation, vendor information, and group forums. All data in Autotask, ConnectWise, and Shared Private Site is franchisor's exclusive property.